Privacy Policy

Short version: your Ohana's content is private to the people with access, we do not sell your data, and you can ask for export or deletion at any time. The detail below explains exactly what that means.

Project Ohana does not sell personal information, does not share personal information with data brokers, and does not use Ohana content for third-party advertising.

The app stores the information needed to authenticate members, sync Ohana spaces, deliver invites and reminders, operate subscriptions, protect access boundaries, and respond to support or privacy requests.

Message content is private to the people and families with access, but the current app is not end-to-end encrypted. Messages, attachments, search tokens, previews, and notification content may be processed by Project Ohana systems and service providers to deliver the app.

We collect information you choose to provide or create:

• Account details such as email address, display name, handle, profile photo, avatar color, bio, presence, and sign-in provider.
• Ohana details such as name, crest, member roles, island names, topics, colors, membership, visibility, invite settings, and shared-island approvals.
• Messages, direct messages, reactions, mentions, read receipts, polls, reminders, links, files, images, voice notes, and other content you add.
• Invite details such as recipient email or phone when entered, invite notes, role or island scope, share links, redemption state, and revocation or expiry state.
• Announcement signup details such as first name, last name, email address, signup source, page URL, and browser user agent.
• Support emails and any context you include, such as account email, invite details, purchase context, screenshots, or bug reports.

Project Ohana uses device features only for app functionality:

• Camera access supports invite QR scanning and photos you choose to add.
• Microphone access supports voice notes you choose to record and send.
• Photo and file pickers support avatars and attachments you choose to upload.
• Notifications support reminders, invite or shared-island updates, and message routing after you allow them.
• Apple Reminders access is used only when you choose to export a reminder. The reminder title, due time, alarm time, list title, and an Ohana return link may sync through your Apple/iCloud settings.
• Firebase App Check, App Attest, push tokens, app version, device/app diagnostics, crash reports, and remote configuration signals help keep the service reliable and abuse-resistant.

The current iOS app does not request Contacts, HealthKit, or precise location permission. If you type or attach a place name, address, health detail, child-related detail, or other sensitive information in a message or support request, we process it as user-provided content.

We use Firebase Analytics and Crashlytics to understand whether core flows work, diagnose crashes, and improve onboarding, reliability, and security. Analytics events may include the app user ID, sign-in method, and operational IDs such as Ohana, island, invite, or message-flow identifiers.

We do not use analytics for third-party advertising or cross-app ad tracking. If a future build requests a platform tracking permission, you can use iOS settings to control that permission.

If paid plans are enabled, Apple processes the App Store purchase. Project Ohana receives and stores the subscription information needed to verify and apply subscription entitlements, such as product ID, purchase session ID, app account token, StoreKit transaction identifiers, signed transaction data, subscription state, tier, store environment, and renewal or revocation timestamps.

Project Ohana does not receive or store your full payment card number.

We use information for these purposes:

• Authenticate accounts, maintain sessions, and protect Ohana, island, invite, guest, and shared-island boundaries.
• Sync messages, attachments, reactions, reminders, read state, islands, direct messages, invites, and shared-island approvals across devices.
• Deliver user-requested emails, invite links, push notifications, local reminders, Apple Reminders exports, and subscription entitlements.
• Send requested launch announcements and service updates, provide support, investigate bugs, and respond to access/deletion/export requests.
• Prevent abuse, enforce security rules, debug crashes, measure reliability, maintain audit records, and comply with legal obligations.

Ohana content is visible to people with the relevant access: members of the Ohana, members of a private island, direct-message participants, invite recipients who receive a link, and owners, organizers, or members who join approved shared islands. Read receipts, guest scopes, private islands, shared-island approvals, and Ohana privacy settings affect what other people can see.

Project Ohana personnel and service providers may access content only when needed to operate, secure, troubleshoot, support, or comply with law for the service.

We share information only when needed to operate Project Ohana, complete an action you request, comply with law, protect rights and safety, or transfer the service as part of a merger, acquisition, financing, or similar transaction.

Current service providers and platform services may include Apple and StoreKit, Google Firebase and Google Cloud, Google Sign-In, Firebase Analytics and Crashlytics, Firebase Cloud Messaging, Google Workspace, SMTP email delivery, hosting and logging providers, and support email tools.

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

You can update profile details, choose what to send, delete or edit supported content, leave an Ohana, revoke invites where your role permits, manage shared-island participation, turn notifications off in iOS settings, and delete Ohana-created Apple Reminders from Apple Reminders.

Project Ohana also supports Ohana-level and per-user read receipt controls. These settings affect future read-receipt writes and do not necessarily remove historical records already written.

You can ask for access, correction, export, deletion, or help with a privacy setting by contacting hello@project-ohana.com.

We keep information while it is needed to provide Project Ohana, maintain Ohana history that active members expect to keep, satisfy billing, tax, legal, security, fraud-prevention, backup, and support needs, and enforce access boundaries.

Some actions change visibility without deleting data. For example, subscription history windows can limit which old messages are visible, and message deletion may preserve a tombstone or metadata needed for safety, sync, or audit trails.

Account or Ohana deletion requests may remove, anonymize, or disable information, subject to safety, legal, billing, fraud, backup, and shared-island limits. We may need to verify your identity and role before acting on a request.

Depending on where you live, you may have rights to know, access, correct, delete, port, restrict, object to, withdraw consent for, or appeal decisions about certain personal information processing.

Where laws provide opt-out rights for sale, sharing, targeted advertising, or profiling, Project Ohana's current practice is not to sell personal information or share it for cross-context behavioral advertising. To exercise any applicable right, contact hello@project-ohana.com.

Project Ohana is a family planning app, but it is not directed to children under 13. Parents, guardians, and Ohana owners should decide what child-related information belongs in an Ohana and should supervise any child account or device use.

If you believe a child provided personal information without appropriate consent, contact us so we can review and delete it where required.

We use provider authentication, Firebase App Check/App Attest, Firestore and Storage rules, role-based access checks, server-side validation, and operational logging to protect Ohana boundaries.

No online service can guarantee perfect security. Please use a strong account password, protect your email and Apple/Google accounts, keep invite links within the intended Ohana, and contact support if something looks wrong.

Project Ohana and its providers may process information in the United States and other locations where they operate. We take steps intended to keep processing consistent with this policy and applicable law.

We may update this policy as the app, providers, laws, or privacy controls change. Material updates will be reflected on this page with a new effective date.

Questions, requests, or concerns about this policy or your data can be sent to hello@project-ohana.com. Include the account email, Ohana, invite, purchase, or support context that will help us find the right records. Do not send full payment card numbers.